Quest Search & Selection

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Chief Shared Services Officer

Job Overview

Ref: JO-2402-111262 | Negotiable | Location:Abu Dhabi, United Arab Emirates | Added:08/03/24

About the Role:

The Chief Shared Services Officer for HR, Procurement, and IT in an Investment Company is a senior executive responsible for overseeing and managing shared services functions across multiple departments within the organization. This role involves ensuring the efficient delivery of HR, procurement, and IT services to support the company’s operations and strategic objectives.

Responsibilities:

  • Develop and implement shared services strategies aligned with the company’s overall goals and objectives
  • Collaborate with department heads to understand their needs and ensure shared services are aligned with business requirements
  • Oversee the delivery of HR, procurement, and IT services to internal stakeholders
  • Ensure services are delivered efficiently, effectively, and in compliance with relevant policies and regulations
  • Identify opportunities for process improvement within HR, procurement, and IT functions. Implement best practices and initiatives to enhance service delivery and efficiency
  • Manage relationships with external vendors and service providers
  • Negotiate contracts and agreements to ensure cost-effective and high-quality services
  • Develop and manage budgets for HR, procurement, and IT shared services functions.
  • Monitor expenditures and ensure compliance with budgetary constraints
  • Define key performance indicators (KPIs) for shared services functions. Monitor and evaluate performance against KPIs and implement corrective actions as necessary
  • Ensure compliance with relevant regulations, policies, and standards in HR, procurement, and IT functions
  • Collaborate with IT department to integrate technology solutions that enhance shared services delivery
  • Ensure alignment between technology initiatives and business requirements

Requirements:

  • Minimum of 20 years’ experience in HR, Procurement, and IT, turnround strategy, with at least 10 years in senior executive leadership roles
  • Proven track record in managing complex, global operations with multiple subsidiaries
  • Extensive experience in financial management, strategic planning, and operational excellence
  • Possesses executive presence and excellent communication skills
  • Understanding of technology solutions, digital transformation and Agri business is a plus
  • Bachelor’s degree in Business administration, Human Resources, IT, Procurement, or a related field. Advanced degree preferred
  • Strong leadership and management skills with the ability to lead and develop a diverse team. Strong analytical and problem-solving skills to identify and address operational challenges
  • Excellent communication and interpersonal skills to effectively collaborate with internal stakeholders and external vendors

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.